SARATHI – Diabetic Foot Care Platform
A specialized digital care platform enabling structured, multi-language diabetic foot diagnosis, consultation, and longitudinal patient care across online and offline settings.
Partnership Goal
→ Design a regionally accessible, clinically structured platform enabling diabetic foot specialists to deliver consistent diagnosis, treatment, and follow-up care, supported by a centralized longitudinal medical record for every patient.
Service
Custom Web Application
Overview
SARATHI is a purpose-built healthcare platform designed exclusively for diabetic foot care specialists treating patients with chronic diabetes, foot ulcers, and related vascular and neuropathic complications. Generic telemedicine and OPD systems could not support the depth of structured assessment, diagnosis classification, and longitudinal tracking required in this domain.
The platform supports both online chat-based consultations and offline clinic workflows, while maintaining a single, centralized medical record for every patient across visits, doctors, and care settings.
Scope:
Challenge
Diabetic foot care demands highly structured clinical assessment, precise diagnosis categorization, and continuity of care across multiple visits. Existing telemedicine and OPD systems were not designed for wound-based evaluation, bilateral foot assessment, or longitudinal tracking of high-risk patients.
No platform tailored for diabetic foot wound care
Inconsistent capture of clinical parameters
Lack of structured diagnosis categorization
No unified view of online and offline consultations
Difficulty managing family-based patient profiles
Fragmented medical records across visits
Limited support for regional languages
Solution
We designed a specialized diabetic foot care platform that mirrors real-world clinical workflows and enables doctors to assess, diagnose, and manage patients consistently across both online and offline consultations.
What We Delivered: • Patient app with support for multiple profiles per user • Family-based appointment booking with relationship mapping • Pre-consultation structured health questionnaire covering pain and sensation, wound characteristics, ulcers and infection, mobility, footwear, comorbidities, and treatment history • Secure upload of wound images and medical reports • Online chat-based consultation with doctors • Doctor-side diagnosis classification including unilateral and bilateral involvement, risk stratification, DFU, DFI, cellulitis, osteomyelitis, neuropathy, dialysis, and amputation status • Prescription, report, and treatment plan sharing • Offline OPD workflows with nurse-assisted vitals capture (heart rate, SpO₂, random blood sugar) • Centralized MRN-based longitudinal patient record system • Unified tracking of patient progress over time
Process
Team
- 1 Product Manager
- 2 Full-Stack Developers
- 1 Clinical Workflow Consultant
- 1 UX Designer
Technology Stack
Frontend
Backend
Database
Authentication & Security
Mobile & Access
Infrastructure
Clinical Workflow Mapping
Deep collaboration with diabetic foot specialists to understand diagnosis and treatment workflows
Medical Form Design
Designing structured yet flexible medical questionnaires for accurate patient assessment
Platform Development
Building online and offline consultation workflows with unified patient records
Clinical Safety Review
Ensuring consistency between online and offline care with focus on accuracy and clinical safety
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Outcome
1. Standardized diabetic foot care workflows
Specialists now follow a consistent, structured diagnostic and treatment process across both online and offline consultations.
2. Improved diagnostic confidence
Structured questionnaires and image-based assessment improved the quality and consistency of clinical evaluation, especially for remote patients.
3. Unified longitudinal medical records
Every patient is assigned a single MRN with complete history across visits, doctors, reports, prescriptions, and follow-ups.
4. Expanded regional access to specialist care
Multi-language support enabled patients from different regions to access expert diabetic foot care without compromising clinical structure or continuity.
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